Shipping Policy
Thank you for shopping with Zakat Fragrances. We take pride in preparing and packaging every order with care.
Processing Time
Orders are generally processed within 1–3 business days, excluding weekends and holidays.
During sales, promotions, holidays, or periods of high order volume, processing times may be slightly longer.
Shipping Rates & Delivery Times
Available shipping methods and rates are displayed at checkout and may vary based on your location, package weight, and selected shipping method.
Delivery times provided at checkout or by the shipping carrier are estimates and are not guaranteed.
Once your order ships, you will receive a shipping confirmation with tracking information.
Free Shipping Promotions
Orders that qualify for a free shipping promotion will receive the eligible shipping method displayed at checkout.
Any minimum purchase requirement is calculated according to the terms of the applicable promotion.
Incorrect or Incomplete Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your shipping information carefully before submitting your order.
Zakat Fragrances is not responsible for orders that are lost, misdelivered, or returned because the customer provided an incorrect or incomplete shipping address.
Orders sent to an incorrect address provided by the customer will not be replaced or refunded by Zakat Fragrances.
If a package is returned to Zakat Fragrances because of an incorrect or incomplete address, the customer may be responsible for additional shipping charges if the order is eligible to be resent.
Lost or Missing Packages
If your package is lost in transit or does not arrive as expected, please contact Zakat Fragrances so we can review the tracking information and work with the shipping carrier to resolve the issue.
If a package is confirmed lost by the carrier, Zakat Fragrances will work with the customer to provide an appropriate resolution, which may include a replacement or refund depending on the circumstances.
If tracking shows that your package was delivered but you cannot locate it, please check with household members and neighbors and contact the shipping carrier. You may also contact us so we can review the available tracking information and assist with determining the appropriate next steps.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives.
If your order arrives damaged or defective, or if you receive an incorrect item, please contact us within 48 hours of delivery.
Please provide:
We will review the issue promptly and work to make it right.
International Shipping
Zakat Fragrances offers international shipping to select countries. Available destinations are displayed at checkout.
International orders are generally processed within 1–3 business days, excluding weekends and holidays.
Estimated international delivery time is typically 10–21 business days after shipment. Delivery times may vary depending on the destination, customs processing, carrier delays, and other circumstances outside our control.
Customs, Duties & Taxes
International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by their country.
These charges are not included in the product price or shipping charges paid to Zakat Fragrances and are determined by the applicable customs or governmental authority.
Zakat Fragrances is not responsible for delays caused by customs processing.
Contact Us
If you have questions or concerns regarding the shipment of your order, please contact us:
Zakat Fragrances
11650 Penn Hills Drive, #17035
Pittsburgh, PA 15235
United States
Email: hello@zakatfragrances.net
Phone: 888-619-0290
