Cancellation Policy

At Zakat Fragrances, we begin processing orders as quickly as possible. If you need to cancel an order, please contact us promptly.

Order Cancellations

Cancellation requests should be submitted before your order has been processed or shipped.

We will make every reasonable effort to accommodate your request; however, submitting a cancellation request does not guarantee that an order can be canceled.

Once an order has been processed, packaged, or shipped, it may no longer be eligible for cancellation.

Orders That Have Already Shipped

Once an order has shipped, it cannot be canceled.

Due to the nature of our fragrance and personal care products, we do not accept returns. Please review our Refund Policy for information regarding refund requests, damaged or defective products, or incorrect items.

Approved Cancellations

If your cancellation request is approved and payment has already been collected, the refund will be issued to your original payment method.

Please allow up to 10 business days for an approved refund to be processed. Your bank or credit card company may require additional time for the refund to appear on your account.

Pre-Orders

If Zakat Fragrances offers an item for pre-order, cancellation requests must be submitted before the pre-order has been processed or fulfilled.

Once a pre-order has been processed, packaged, or shipped, it may no longer be canceled.

Any specific terms displayed with a pre-order product at the time of purchase will also apply.

Contact Us

To request an order cancellation or ask questions about an existing order, please contact us as soon as possible:

Zakat Fragrances
11650 Penn Hills Drive, #17035
Pittsburgh, PA 15235
United States

Email: hello@zakatfragrances.net
Phone: 888-619-0290